Case Studies

Canara Bank Website

Introduction

Canara Bank, the fourth largest bank in India, has chosen PECS for complete website redevelopment and maintenance. Established in 1906, the bank has over 6300 branches spread across the nation. It has been in the forefront of the move to digital and has been implementing latest technologies to deliver enhanced experiences to its customers.

Goal – Executive Summary

The Bank has adapted several new technologies such as the roll out of EMV cards, m-wallets and easy cash. For the website re-development Canara Bank initially issued a Request for Proposal (RFP) inviting vendors to participate in the tender. With a strict qualification and technical evaluation criteria the tender process ensured that only a company with sound financial and technical track record would qualify.

Challenged Faced & Technologies Used

PECS won the contract for a complete redesign of the Canara Bank website together with multiyear website hosting and support. The contract was won against stiff competition with several IT companies participating in the tender process.

We designed and delivered the new website using Microsoft .Net and SQL and post launch will maintain and provide comprehensive support including managing all site content. PECS will host the website on a dedicated Cloud server.

Result

  • Canara Bank contract adds another large public sector account to the list of PECS’s customers.
  • The end result is an attractive, user-friendly and cost-effective website.
  • Every service now has its own strategic focus, with a cohesive design and tone that embodies the new brand.
  • The Canara Bank contract adds another large public sector account to the list of PECS customers which already includes Central Bank of India, Indian Overseas Bank, Punjab & Sind Bank, United Bank of India and many more.

The Impact

Today, visitors to Canara Bank’s website, www.canarabank.com get a customized consumer experience and persona-base smart content that matches the client’s requirements both contextually and visually. They get anywhere on the site in minimal time.

 

PECS background in banking industry and excellent track record of delivering quality solutions in the PSU sector puts us in a great position to deliver a superior solution to Canara Bank and build a strong partnership. The new website would be delivered in first half of 2020 followed by dedicated support and hosting for three years.” said Puneet Gupta, the Chief Operating Officer of PECS.